Usability improvements of a securities order management system for institutional customers

Calendar
Project Experience
Date
01.01.2009 - 31.08.2009
Location
Erste Group, Vienna

Description

company:
Erste Group Bank AG
start:
01/2009
end:
08/2009
project hours:
380
role:
project manager

 

project goals:
  • improvement of the straight through processing ("STP") rate in institutional order management
  • reduction of error risk based on increased automated data exchange
description:
Management of an internal project, cooperating with the internal institutional sales department. Supporting the alignment between business and IT to define the straight through processing parameters. For the implementation focus on sustainability and the possibility of re-use was required.
results:
  • Delivery of the improvements through several releases of the affected IT system
  • Adaption of processes in the sales unit
  • project documentation